Those located in Asia-Pacific will use the term Trust Account, where customers located in Europe will use the term Client Account. For the purpose of this article, we will refer to it as a Trust Account. For more information on regional terminology, refer to this article or contact support.
You may sometimes have a scenario where you have a spent & received item in your bank statement that totals an amount that's been posted on Re-Leased. Re-Leased is always expecting to mirror the transactions in your bank account so we have this workaround to resolved the issue:
Create a (zero total) manual bank statement showing the opposite to what the original bank statement items show, and the amount that has been processed on Re-Leased.
Example: -£1000 payment +£200 receipt on original bank statement, but £800 disbursement is shown on Re-Leased
Therefore, the manual bank statement would show +£1000 receipt -£200 payment -£800 payment
The bank statement payment amount that matches the disbursement on Re-Leased can be reconciled against the unpresented payment
All other items should be pushed into suspense. Example, -£1000 payment +£200 receipt (from the original bank statement) and +£1000 receipt -£200 payment (from the manual bank statement)
Resolve the suspense items against one another. They should contra.