Those located in Asia-Pacific will use the term Trust Account, where customers located in Europe will use the term Client Account. For the purpose of this article, we will refer to it as a Trust Account. For more information on regional terminology, refer to this article or contact support.
If you have items on your bank statement that are to be marked off against one another because they contra & do not need to be posted to any ledger, you should:
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From your bank statement, Find & Match and Create a Suspense Transaction for each item that forms the contra
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From your Trust Accounts page, click into the suspense ledger
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Go into your outstanding tasks under the suspense ledger
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Tick the items that contra (using the tick boxes on the left-hand side)
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Select 'Resolve Selected' from the top right-hand side