Those located in Asia-Pacific will use the term Trust Account, where customers located in Europe will use the term Client Account. For the purpose of this article, we will refer to it as a Trust Account. For more information on regional terminology, refer to this article or contact support.
f you have received/paid out an item on your bank statement that resolves an item in suspense, you would:
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Put that bank statement transaction into suspense
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Go to the outstanding suspense tasks
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Tick the items that match against one another, using the tick boxes on the left-hand side
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Select 'Resolve Selected' from the top right-hand side