Below is a list of all the merge fields available for the different types of Correspondence templates.
Correspondence - General (available for all types):
| Title | Description |
| Current Date | The current date in dd/mm/yyyy format. |
| Company Address | The full address of the Re-Leased company in a block format |
| Company Name | The name of the Re-Leased company |
| Contact Address | Full postal address of the recipient contact in a block format. |
| Contact Email | The email address of the recipient contact. |
| Contact First Name | The first name of the recipient contact. |
| Contact Last Name | The last name of the recipient contact. |
| Contact Mobile | Country code, area code and mobile number of the recipient contact. |
| Contact Name | The full name of the recipient contact. |
| Contact Telephone | Country code, area code and phone number of the recipient contact. |
| Sender Contact Mobile Number | The mobile number of the user sending the correspondence |
| Sender Contact Phone Number | The phone number of the user sending the correspondence |
| Sender Email Address | The email address of the user sending the correspondence |
| Sender First Name | The first name of the user sending the correspondence |
| Sender Last Name | The last name of the user sending the correspondence |
| Work Order Disclaimer | The work order disclaimer specified in the company details |
Correspondence - Remittance:
| Title | Description |
| Invoice Number | The number assigned to the invoice. |
| Payment Total | The total amount paid. |
Correspondence - Quote Requests:
| Title | Description |
| Quote Link | The URL that takes the creditor to the Quote Response screen. |
| Manager First Name | The first name of the property manager. |
| Manager Last Name | The last name of the property manager. |
| Tenancy Contacts | A comma-separated list of all tenancy contacts for the related property |
Correspondence - Inspection Notices:
| Title | Description |
| Inspection Date | The scheduled date of the inspection in dd/mm/yyyyy format. |
| Inspection Start Time | The scheduled start time of the inspection in h: mm am/pm format. |
| Inspection End Time | The scheduled end time of the inspection in h: mm am/pm format. |
| Days Until Inspection | The number of days until the scheduled inspection date. |
| Property Address | Full property address displayed on a single line, separated by commas. |
| Manager First Name | The first name of the related property manager. |
| Manager Last Name | The last name of the related property manager. |
Correspondence - Repeating Invoices:
| Title | Description |
| Invoice Number | The invoice number. |
| Total Invoice Amount | The total amount payable for the invoice. |
| Invoice Balance | The total amount outstanding for the invoice. |
| Invoice Due Date | The date the invoice payment is due by. |
| Manager First Name | The first name of the related property manager. |
| Manager Last Name | The last name of the related property manager. |
Correspondence - Rent Invoices:
| Title | Description |
| Invoice Number | The invoice number |
| Property Name | The name of the property |
| Property Address | The Address of the Property |
| Total Invoice Amount | The total amount payable for the invoice. |
| Invoice Balance | The total amount outstanding for the invoice. |
| Invoice Due Date | The date the invoice payment is due by. |
| Invoice Reference | The reference field from the Invoice |
| Tenancy Name | The name of the Tenancy |
| Occupied Area | The name of the Occupied Area |
| Manager First Name | The first name of the property manager. |
| Manager Last Name | The last name of the property manager. |
Correspondence - Rent Arrears:
| Title | Description |
| Due Date | The due date of the earliest invoice that is overdue in a dd/mm/yyyy format. |
| Days in Arrears | The number of days since the earliest invoice due date. |
| Amount Due | The total amount of rent payments that are overdue. |
| Date Paid To | The last date of the rent period that has been paid in full. |
| Part Payment Amount | The amount that has been part-paid towards the next rent period due. |
| Invoice Summary | A summary of all invoices that are overdue. Lists the invoice number, invoice reference, invoice recipient, invoice due date, the amount paid and amount due for each invoice in a block format. |
| Property Address | All fields of the property address on a single line, separated by commas. |
| Property Name | The name of the Property |
| Manager First Name | The first name of the Property Manager |
| Manager Last Name | The last name of the Property Manager |
| Unallocated Credits | Income credit notes with status of approved that haven't been allocated to an invoice yet |
| Tenancy Ledger Balance | The available ledger balance for that tenancy |
| Tenancy Name | The name of the Tenancy |
| Total Arrears Position | Outstanding Tenancy related invoices minus unallocated credits |
| Occupied Area | The occupied area/s of the related tenancy, displayed in a comma separated list |
Correspondence - Non-Rent Arrears:
| Title | Description |
| Due Date | The due date of the earliest invoice that is overdue in a dd/mm/yyyy format. |
| Days in Arrears | The number of days since the earliest invoice due date. |
| Amount Due | The total amount outstanding for the invoice. |
| Invoice Summary | A summary of all invoices that are overdue. Lists the invoice number, invoice reference, invoice recipient, invoice due date, the amount paid and amount due for each invoice in a block format. |
| Property Address | All fields of the property address on a single line, separated by commas. |
| Property Name | The name of the Property |
| Manager First Name | The first name of the Property Manager |
| Manager Last Name | The last name of the Property Manager |
| Unallocated Credits | Income Credit Notes with status of approved that haven't been allocated to an invoice yet |
| Tenancy Ledger Balance | The available ledger balance for that tenancy |
| Tenancy Name | The name of the Tenancy |
| Total Arrears Position | Outstanding Tenancy related invoices minus unallocated credits |
| Occupied Area | The occupied area/s of the related tenancy, displayed in a comma separated list. |
Correspondence - Rent & Non Rent Arrears:
| Title | Description |
| Due Date | The due date of the earliest invoice that is overdue in a dd/mm/yyyy format. |
| Days in Arrears | The number of days since the earliest invoice due date. |
| Rent Amount Due | The total amount outstanding for rent invoices. |
| Non-Rent Amount Due | The total amount outstanding for non-rent invoices. |
| Total Amount Due | The total amount outstanding for all invoices. |
| Date Paid To | The last date of the rent period that has been paid in full. |
| Part Payment Amount | The amount that has been part-paid towards the next rent period. |
| Invoice Summary | A summary of all invoices that are overdue. Lists the invoice number, invoice reference, invoice recipient, invoice due date, the amount paid and amount due for each invoice in a block format. |
| Property Address | All fields of the property address on a single line, separated by commas. |
| Property Name | The name of the Property |
| Manager First Name | The first name of the property manager. |
| Manager Last Name | The last name of the property manager. |
| Unallocated Credits | Income Credit Notes with status of approved that haven't been allocated to an invoice yet |
| Tenancy Ledger Balance | The available ledger balance for that Tenancy |
| Tenancy Name | The name of the Tenancy |
| Total Arrears Position | Outstanding Tenancy related invoices minus unallocated credits |
| Occupied Area | The occupied area/s of the related tenancy, displayed in a comma separated list. |
Correspondence - Work Orders:
| Title | Description |
| Manager First Name | The first name of the related Property Manager. |
| Manager Last Name | The last name of the related Property Manager. |
| Manager Phone | The phone number of the related Property Manager. |
| Manager Mobile | The mobile number of the related Property Manager. |
| Manager Email | The email address of the related Property Manager. |
| Maintenance Type | The maintenance type from the related maintenance task. |
| Work Order Number | The internal Re-Leased work order number. |
| Contractor Name | The name of the Contractor assigned to the maintenance task. |
| Area Of Property | The area of the property where the maintenance work is to be done. |
| Property Name | The name of the property |
| Property Address | The full address of the related property displayed on a single line separated by commas. |
| Property Owner Name | The full name of the property owner contact. |
| Flat / Apartment | The flat/apartment field of the property address. |
| Street / Building Number | The street/building number field of the property address. |
| Street Name | The street name field of the property address. |
| Suburb / District | The suburb/district field of the property address. |
| Town / City | The Town/City field of the property address. |
| Region / State | The Region/State field of the property address. |
| Post/Zip Code | The Post/Zip Code field of the property address. |
| Country | The Country field of the property address. |
| Tenancy Name | The name of the related tenancy |
| Tenancy Contacts | A comma-separated list of all tenancy contacts names. |
| Tenancy Contact Name | The full name of the primary tenancy contact. |
| Tenancy Contact Address | The full address of the primary tenancy contact, displayed in a block format. |
| Tenancy Contact Email | The email address of the primary tenancy contact. |
| Tenancy Contact Phone | The phone number of the primary tenancy contact. |
| Tenancy Contact Mobile | The mobile number of the primary tenancy contact. |
Correspondence - Outgoings Invoices:
| Title | Description |
| Invoice Number | The invoice number |
| Property Name | The name of the property |
| Property Address | The Address of the Property |
| Total Invoice Amount | The total amount payable for the invoice. |
| Invoice Balance | The total amount outstanding for the invoice. |
| Invoice Due Date | The date the invoice payment is due by. |
| Invoice Reference | The reference field from the Invoice |
| Tenancy Name | The name of the Tenancy |
| Occupied Area | The name of the Occupied Area |
| Manager First Name | The first name of the property manager. |
| Manager Last Name | The last name of the property manager. |
Correspondence - Owners Statement
| Title | Description |
| Current Date | The current date in dd/mm/yyyy format. |
| Company Address | The full address of the Re-Leased company in a block format |
| Company Name | The name of the Re-Leased company |
| Contact Address | Full postal address of the recipient contact in a block format. |
| Contact Email | The email address of the recipient contact. |
| Contact First Name | The first name of the recipient contact. |
| Contact Last Name | The last name of the recipient contact. |
| Contact Mobile | Country code, area code and mobile number of the recipient contact. |
| Contact Name | The full name of the recipient contact. |
| Contact Telephone | Country code, area code and phone number of the recipient contact. |
| Ledger Name | The name of the Ledger related to the Owner Statement |
| Month | The Month the Owner Statement refers to |
|
Property Address *Not compatible with the Combined Statement For All Ledgers - Residential statement type |
All fields of the property address on a single line, separated by commas. |
|
Property Name *Not compatible with the Combined Statement For All Ledgers - Residential statement type |
The name of the Property |
| Property Owner Business Number | The business number of the Property Owner |
| Property Owner Email | The email address recorded against the Owner contact |
| Property Owner First Name | The first name of the Property Owner |
| Property Owner Last Name | The last name of the Property Owner |
| Property Owner Name | The full name (First and Last) of the Property Owner |
| Property Owner Phone | The phone number of the Property Owner |
| Property Owner Physical Address | The physical address of the Property Owner |
| Property Owner Postal Address | The postal address of the Property Owner |
| Property Owner Tax Number | The tax number of the Property Owner |
| Sender Contact Mobile Number | The mobile number of the user sending the correspondence |
| Sender Contact Phone Number | The phone number of the user sending the correspondence |
| Sender Email Address | The email address of the user sending the correspondence |
| Sender First Name | The first name of the user sending the correspondence |
| Sender Last Name | The last name of the user sending the correspondence |
| Work Order Disclaimer | The work order disclaimer specified in the company details |
| Year | The year the Owner Statement relates to |
Correspondence - Financial Details/Summary Report:
| Title | Description |
| Property Name | The name of the related property. |
| Property Manager Name | The first and last name of the related property manager. |
Correspondence - Rent Reviews:
| Title | Description |
| Company Address | The full address of the Re-Leased company in a block format |
| Company Name | The name of the Re-Leased company |
| Contact Address | Full postal address of the recipient contact in a block format. |
| Contact Email | The email address of the recipient contact. |
| Contact First Name | The first name of the recipient contact. |
| Contact Last Name | The last name of the recipient contact. |
| Contact Mobile | Country code, area code and mobile number of the recipient contact. |
| Contact Name | The full name of the recipient contact. |
| Contact Telephone | Country code, area code and phone number of the recipient contact. |
| Current Date | The current date in dd/mm/yyyy format. |
| Future term start date | The start date of the next commencing term of the tenancy |
| New Annual Rent Amount | The annual rent amount due following completion of the rent review |
| Occupied Area | The Occupied Area related to the tenancy being rent reviewed |
| Old Annual Rent Amount | The annual rent amount due prior to completion of the rent review |
| Property Address | The address of the property |
| Property Manager Name | The first and last name of the related property manager. |
| Property Name | The name of the related property. |
| Property Owner Business Number | The business number of the Property Owner |
| Property Owner Email | The email address recorded against the Owner contact |
| Property Owner First Name | The first name of the Property Owner |
| Property Owner Last Name | The last name of the Property Owner |
| Property Owner Mobile | The mobile number of the Property Owner |
| Property Owner Name | The full name (First and Last) of the Property Owner |
| Property Owner Phone | The phone number of the Property Owner |
| Property Owner Physical Address | The physical address of the Property Owner |
| Property Owner Postal Address | The postal address of the Property Owner |
| Property Owner Tax Number | The tax number of the Property Owner |
|
Rent Review Completed Date |
The date the rent review was completed |
|
Review Date |
The scheduled date of the rent review |
| Review Type | The type of rent review as specified on the tenancy record |
| Sender Contact Mobile Number | The mobile number of the user sending the correspondence |
| Sender Contact Phone Number | The phone number of the user sending the correspondence |
| Sender Email Address | The email address of the user sending the correspondence |
| Sender First Name | The first name of the user sending the correspondence |
| Sender Last Name | The last name of the user sending the correspondence |
| Tenancy Name | The name of the Tenancy in Re-Leased |
| Work Order Disclaimer | The work order disclaimer specified in the company details |