For our readers in Europe, the term "Service Charges" is used, while our North American and Asia-Pacific customers will be familiar with the term "Outgoings." In North America, "Tenants" are also referred to as "Leases". For this article, we will use "Outgoings" and "Tenants." For a comprehensive understanding of regional terminology, please refer to our Global Glossary of Regional Terminology
If a property has been setup with a Budget by Area, the system will automatically pull the tenancy into the budget, once an area has been attached to the tenancy.
To attach an area to a Tenancy, click Occupied Areas, select the area to attach and click Add Area to Tenancy.
Please note, it will not automatically update the tenant's Outgoings to be collected. There are two options to do this:
- Create a new Outgoing Template or line item on the existing Rent Template within the Tenancy, manually calculating the amount to recover for the remaining portion of the budget; OR
- Modify the budget, then click Approve. Click Edit only for the tenant impacted.
Select the relevant information then click Save. Please note, the system will take the amount and divide it by the payment frequency for the budget year. This will require a manual calculation and adjustment to collect the proper amount for the tenancy's portion of the budget.
Confirm then click Save All and Approve.