Those located in Asia-Pacific and Europe will use the term Tenants, where customers located in North America will use the term Leases. For more information on regional terminology, refer to this article.
At times it may be helpful to view information stored in notes on the property or tenancy while you are creating or editing invoices.
To turn this feature on, go to Settings > Manage Companies and open your company.
Scroll down on the Company Details page and under the Invoicing section, check the Enable Notes for Invoices box.

Once selected, scroll to the bottom of the page and click Save.

Select an existing note type and check the Display This Type of Note When Creating/Editing Invoices option. Each note type that you want to appear on the invoice screen will need to be enabled.


At times it may be helpful to view information stored in notes on the property or tenancy while you are creating or editing invoices.
To turn this feature on, go to Settings > Manage Companies and open your company.
Scroll down on the Company Details page and under the Invoicing section, check the Enable Notes for Invoices box.
Once selected, scroll to the bottom of the page and click Save.
Enable Note Types to Show on the Invoice Screen
From the Company Settings screen, under the General section, select Note Types.Select an existing note type and check the Display This Type of Note When Creating/Editing Invoices option. Each note type that you want to appear on the invoice screen will need to be enabled.
View Notes on the Invoice Screen
Create a new invoice or edit an existing invoice. All existing Property and Tenancy notes will be displayed in the list on the right side of the screen. For more information on how to setup a Note at a Property, Tenancy or Contact level, please see the following Article: Adding a New Note- When a Property and Tenancy is selected on the invoice, the notes will be filtered to show only notes from the selected Property and Tenancy.
- Click the arrow to open or close each note.
- Enter a word or phrase to search the notes for matches.
- Click the green cross icon to create a new note from the invoice screen.
- Click the arrow to show or hide the notes panel.