If bills or invoices loaded in QuickBooks Online do not appear against a property in Re-Leased, check the following:
- Was it entered as a Bill in QuickBooks Online?
Cash coding, or spend money transactions are not shared from QuickBooks Online to Re-Leased, only invoices or bills are shared. This is the same for 'Receive money' transactions.
- Does the invoices have a class assigned at a line item level?
Tracking/Classes make the connection between an invoice entered in QuickBooks Online and the property in Re-Leased. If the bill has no class assigned it will still sync, but will only show in the Income and Expenses area and against the contact connected to it.
- Is tracking connected to the Property?
You can see this by viewing the property Summary page, or Property Details page in Re-Leased.
- Is the Bill or Invoice dated before the 'sync from' date?
Under Settings > Manage Add-ons and Integrations > select Company > select QuickBooks Online. Invoices dated prior to the Sync From date are not shared. Edit the invoice to use a date within your sync range, or disconnect from QuickBooks Online and reconnect using an earlier date.