Now that BPAY references can be assigned by Area, all Expense Invoices in Re-Leased that are to be paid by BPAY need to have the creditor's BPAY details included.
Any Expense Invoices created after the new functionality is live will automatically have these details.
Any Repeating Expense Invoice templates for BPAY creditors that were created before the new functionality is live will need to be edited to ensure they contain the relevant BPAY details.
To do this, navigate to the Repeating Expenses list by clicking Income & Expenses in the top menu, then the Repeating Expenses tab.
For any of the Repeating Expenses that are for BPAY creditors; you'll need to go into Edit mode by clicking on the Repeating Expense number on the left hand side of the list.
1. Check the Related Area field, and if the Repeating Expenses relate to a Property Area, update this field to the correct Area.
2. Check the BPAY CRN and Biller Code fields. These should have pulled through automatically if the creditor has been set up against the Property.
If the BPAY details aren't showing on the Repeating Expense Template, double check the Related Property, Related Area, and From fields, and if needed add in the BPAY details to the template. Click Save to continue
3. Repeat steps 1-2 for all BPAY Repeating Expenses.